Performance improvement

In Organizational development, performance improvement is the process whereby the organization looks to modify the current level of performance in order to achieve a better level of output.

Performance defined

Performance can be thought of as Actual Results vs Desired Results. Any discrepancy , where Actual is less than Desired, could consitute the performance improvement zone.

Levels

Performance improvement can occur at different levels:

• an individual performer
• a team
• an organizational unit
• the organization itself

Cycle

Performance management and improvement can be thought of as a cycle:

1. Performance Planning where goals and objectives are established

2. Performance Coaching where a manager intervenes to give feedback and adjust performance

3. Performance appraisal where individual performance is formally documented and feedback delivered

Also see

• Feedback
• Test
• Analysis
• Development

External links

• http://www.opm.gov/perform/sitemap.asp
• Employee Performance Reviews